• Secure Online Registration (Please note that online registration will close two days prior to the seminar.)
• Registration Form (GST exempt registrants - please register via fax or phone, and select the Registration Form option.)

Seminar

People's ability to engage with and influence each other is the #1 predictor of effective leadership. Learn how to influence and become an effective leader today.

If you feel stuck in a relationship either in your career or at home, chances are it’s the lack of having constructive conversations that's keeping you there. This training introduces you to the principles you need to master constructive conversations and to lead effectively -- principles that if practiced will yield major improvements in areas like productivity, quality, safety, diversity, change management, and personal and business relationships. Topics presented are:

Turn conversations into the action and results you want Speak persuasively not abrasively Disagree without being disagreeable Speak frankly without risking everything Influence without exerting force Lead with integrity

This training is based on the principles in the New York Times bestseller Crucial Conversations® "Crucial Conversations is one of the most powerful and useful tools I have found. Chronic communication errors are at the root of so many problems in daily life. I've seen break-throughs with people with whom all other efforts have failed." Michael Miller Director, AT&T

Instructors

Paul Robillard, Cert. ConRes. is a seasoned CEO/manager with 25 years of experience owning and operating several industrial manufacturing, distribution and construction companies. Paul has employed the principles of Constructive Conversations in both his personal life and in his organizations and brings a wealth of knowledge and experience to his seminars. Paul is a Facilitator, Seminar Leader, a certified Mediator from the Justice Institute of BC and is a certified Crucial Conversations® Trainer

Rick Jackson, Dip.C., M.T.C. has been involved in coaching and training for 25 years and consults to top executives in the largest engineering and architectural firms in North America. He has also held a variety of executive positions within both public and private sector institutions, including Assistant Deputy Chair of Canada’s Immigration and Refugee Board. Rick is an experienced seminar leader, is certified as a Creative Planning and Teambuilding Facilitator and is a certified Crucial Conversations® Trainer.

APEGBC is an AIBC/CES registered provider offering an AIBC-Accredited activity for 7 Non-Core Learning Units.