• Group Discounts
• Cancellation Policy

Seminar

Accountability starts with clearly defined performance goals. Translating an organizations business objectives into daily tasks is the process side of performance management. Without clearly defined goals, we cannot determine if it is the person or the process that must be coached.

At the completion of this session, participants will be able to:

• Create a picture of what their job looks like when it is being done well
• Write a document that defines performance expectations
• Identify key skills, knowledge and abilities essential to job performance
• Translate business objectives into daily activities with measurable results
• How to conduct an effective performance review with follow up actions
• Coaching to improve performance

Who should attend:
This seminar benefits project team leaders and all management roles. Managers that have a number of direct reports and want to learn to manage expectations, keep their employees accountable for their position and assist their people in coaching for improvement. Managers that understand that the two sides to management are managing process and leading people, will able to learn skills in both of these areas.

Instructor

Lindsay Benard has worked in the training industry for 14 years as an account manager, managing partner and instructor with Dale Carnegie Training.  She has well over 2500 hours in the classroom and has assisted over 4000 individuals from BC in the pursuit of success.  She is an accomplished speaker and motivator and published author of strategies and business results.  She is presently a mortgage broker with Dominion Lending Centres for the last 4 years.  She enjoys helping people and coaching them to new levels in their respective careers.

Cancellation Policy

Registered attendees unable to attend the event may designate a substitute, provided APEGBC receives written notification at least one business day prior to the event. Registration information for the substitute attendee should accompany the notice. If notice of cancellation of registration is received:

•  5 business days or more prior to the event, a refund will be processed
•  Less than 5 business days prior to the event, no refunds apply

Substitute registrants are permitted up to the day of the seminar and member/non-member fees will be applied. The organizers reserve the right to cancel the event if less than the minimum required participants have registered. Liability limited to registration fee.

APEGBC is an AIBC/CES registered provider offering an AIBC-Accredited activity for 6.5 Core Learning Units.

© APEGBC